Introduction

Malwarebytes is a popular antivirus software that also offers a VPN service. However, some users have reported that they are unable to connect to the VPN, which can be frustrating. In this article, we will discuss the possible reasons for this issue and provide solutions to fix it.

Reasons Why Malwarebytes VPN Won't Connect

There can be several reasons why you are unable to connect to the Malwarebytes VPN. Here are some of the most common ones:

1. Internet Connection

The first thing you should check is your internet connection. Make sure that you have a stable and strong internet connection. If your internet connection is slow or unstable, you may not be able to connect to the VPN.

2. Firewall Settings

If you have a firewall enabled on your computer, it may be blocking the VPN connection. You should check your firewall settings and make sure that Malwarebytes VPN is allowed to connect to the internet.

3. Antivirus Software

If you have another antivirus software installed on your computer, it may be interfering with the Malwarebytes VPN. Try disabling the antivirus software temporarily and see if you can connect to the VPN.

4. Outdated Malwarebytes VPN

If you are using an outdated version of the Malwarebytes VPN, it may not work properly. Make sure that you have the latest version of the software installed on your computer.

How to Fix Malwarebytes VPN Connection Issues

Now that you know the possible reasons for the Malwarebytes VPN connection issues, let's discuss how to fix them.

1. Check Your Internet Connection

The first thing you should do is check your internet connection. Make sure that your internet connection is stable and strong. If you are using a Wi-Fi connection, try connecting your computer to the router using an Ethernet cable.

2. Disable Your Firewall

If your firewall is blocking the Malwarebytes VPN connection, you should disable it temporarily. Here's how:

1. Click on the Start menu and type "Windows Defender Firewall" in the search bar.
2. Click on "Windows Defender Firewall with Advanced Security".
3. Click on "Inbound Rules" in the left panel.
4. Find Malwarebytes VPN in the list and right-click on it.
5. Select "Disable Rule" from the drop-down menu.

3. Disable Your Antivirus Software

If your antivirus software is interfering with the Malwarebytes VPN connection, you should disable it temporarily. Here's how:

1. Click on the Start menu and type "Windows Security" in the search bar.
2. Click on "Virus & threat protection".
3. Click on "Manage settings" under "Virus & threat protection settings".
4. Toggle off the "Real-time protection" switch.

4. Update Malwarebytes VPN

If you are using an outdated version of the Malwarebytes VPN, you should update it to the latest version. Here's how:

1. Open Malwarebytes VPN.
2. Click on the gear icon in the top-right corner.
3. Select "Check for updates".
4. Follow the on-screen instructions to update the software.

Conclusion

If you are experiencing issues with connecting to the Malwarebytes VPN, there are several things you can do to fix it. Make sure that your internet connection is stable, disable your firewall and antivirus software temporarily, and update Malwarebytes VPN to the latest version. By following these simple steps, you should be able to connect to the VPN without any issues.

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