Malwarebytes is a popular cybersecurity software that is designed to protect your computer from various types of malware, viruses, and spyware. It is used by millions of people around the world, and it is known for its effectiveness in detecting and removing malware.

However, some users have reported an issue with Malwarebytes where the Native Message Service has stopped working. This can be a frustrating problem to deal with, especially if you rely on Malwarebytes to keep your computer safe.

What is the Native Message Service?

The Native Message Service is a Windows service that is used by Malwarebytes to communicate with other programs and services on your computer. It allows Malwarebytes to provide real-time protection against malware and other threats.

However, if the Native Message Service stops working, Malwarebytes will not be able to communicate with other programs and services on your computer. This can result in Malwarebytes not being able to detect or remove malware.

Why does the Native Message Service stop working?

There are several reasons why the Native Message Service may stop working. One common cause is a conflict with other programs or services on your computer. Another possible cause is a corrupt installation of Malwarebytes.

If you are experiencing this issue, the first step is to try restarting your computer. This can sometimes resolve the issue if it is caused by a temporary glitch.

How to fix the Native Message Service issue

If restarting your computer does not resolve the issue, there are several other steps you can take to fix the problem:

Method 1: Reinstall Malwarebytes

The first step is to uninstall Malwarebytes from your computer and then reinstall it. This can sometimes resolve the issue if it is caused by a corrupt installation of Malwarebytes.

To uninstall Malwarebytes, follow these steps:

1. Click on the Start menu and select Settings
2. Click on Apps
3. Select Malwarebytes from the list of installed apps
4. Click on Uninstall

Once Malwarebytes is uninstalled, you can download and reinstall it from the official Malwarebytes website.

Method 2: Disable conflicting programs or services

If the issue is caused by a conflict with other programs or services on your computer, you may need to disable them to resolve the issue. To do this, follow these steps:

1. Click on the Start menu and type "msconfig" in the search bar
2. Click on System Configuration
3. Select the Services tab
4. Check the box next to "Hide all Microsoft services"
5. Click on Disable all
6. Select the Startup tab
7. Click on Open Task Manager
8. Disable all startup programs
9. Close Task Manager and click on OK in the System Configuration window
10. Restart your computer

This will disable all non-Microsoft programs and services on your computer. If the issue is resolved, you can re-enable them one by one to identify the program or service that is causing the conflict.

Method 3: Contact Malwarebytes support

If none of the above methods work, you may need to contact Malwarebytes support for further assistance. They can help you diagnose and resolve the issue.

Conclusion

Malwarebytes is a powerful cybersecurity software that can help protect your computer from malware and other threats. However, if you are experiencing the Native Message Service issue, it can be frustrating to deal with.

By following the steps outlined in this article, you should be able to resolve the issue and get Malwarebytes up and running again. If you continue to experience issues, don't hesitate to contact Malwarebytes support for further assistance.

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