Malwarebytes Anti-Malware Unable to Access Update Server

Introduction

Malwarebytes Anti-Malware is a popular anti-malware software that helps to protect computers from malware infections. It is designed to detect and remove malware from a computer system. However, sometimes Malwarebytes Anti-Malware may fail to access the update server. This article will discuss some of the reasons why this issue occurs and how to fix it.

What is Malwarebytes Anti-Malware?

Malwarebytes Anti-Malware is a software that scans a computer system to detect and remove malware, spyware, and other potentially unwanted programs. It is compatible with Windows, Mac, and Android devices. The software has both a free and a paid version. The free version provides basic protection against malware, while the paid version provides additional features such as real-time protection and scheduled scanning.

Why is Malwarebytes Anti-Malware Unable to Access Update Server?

There are several reasons why Malwarebytes Anti-Malware may be unable to access the update server. Some of these reasons include:

The computer system is not connected to the internet
The Malwarebytes Anti-Malware software is outdated
The update server is down or experiencing technical difficulties
The software is being blocked by a firewall or antivirus software

How to Fix Malwarebytes Anti-Malware Unable to Access Update Server?

Check Internet Connection

The first step to fixing the issue is to check if the computer system is connected to the internet. If the computer system is not connected to the internet, the Malwarebytes Anti-Malware software will be unable to access the update server. To check if the computer system is connected to the internet, open a web browser and try to access any website. If the website loads successfully, then the computer system is connected to the internet. If the website does not load, then the computer system is not connected to the internet. In this case, connect the computer system to the internet and try to update Malwarebytes Anti-Malware again.

Update Malwarebytes Anti-Malware Software

If the computer system is connected to the internet, the next step is to update the Malwarebytes Anti-Malware software. An outdated version of the software may be the reason why it is unable to access the update server. To update the software, open the Malwarebytes Anti-Malware software and click on the "Check for Updates" button. The software will automatically check for updates and download them if they are available.

Check Update Server Status

If the computer system is connected to the internet and the software is up to date, the next step is to check the status of the update server. Sometimes, the update server may be down or experiencing technical difficulties. To check the status of the update server, visit the Malwarebytes Anti-Malware website and check the status page. If the update server is down or experiencing technical difficulties, wait for some time and try to update the software again later.

Disable Firewall or Antivirus Software

If the computer system is connected to the internet, the software is up to date, and the update server is working fine, the issue may be caused by a firewall or antivirus software. Sometimes, these programs may block Malwarebytes Anti-Malware from accessing the update server. To fix this issue, disable the firewall or antivirus software and try to update Malwarebytes Anti-Malware again. If the software updates successfully, then the firewall or antivirus software is the reason why the software was unable to access the update server. In this case, add Malwarebytes Anti-Malware to the exception list of the firewall or antivirus software.

Conclusion

Malwarebytes Anti-Malware is a powerful tool that helps to protect computers from malware infections. However, sometimes it may be unable to access the update server. This article has discussed some of the reasons why this issue occurs and how to fix it. By following the steps outlined in this article, users can easily fix the issue and ensure that their Malwarebytes Anti-Malware software is up to date and providing the best possible protection against malware.