If you have been using Malwarebytes and have decided to switch to another antivirus software or simply don't need it anymore, you may be wondering how to cancel your subscription. In this article, we will guide you through the steps on how to cancel Malwarebytes subscription.

Why Do You Want to Cancel Your Malwarebytes Subscription?

Before we dive into the steps on how to cancel your Malwarebytes subscription, it is essential to understand why you want to cancel it. Malwarebytes is a reputable antivirus software that provides excellent protection against malware and other online threats. It is possible that you may no longer require the software, or you have found another antivirus software that meets your needs better.

If you are experiencing issues with Malwarebytes, such as compatibility issues with your device or it is not meeting your expectations, you may want to consider contacting their support team before deciding to cancel your subscription.

How to Cancel Malwarebytes Subscription

Here are the steps on how to cancel your Malwarebytes subscription:

1. Launch Malwarebytes on your device.
2. Click on the "My Account" button located in the top right corner of the screen.
3. Enter your email address and password to log in to your account.
4. Click on the "Subscriptions" tab located on the left side of the screen.
5. Locate the subscription you wish to cancel and click on the "Cancel Subscription" button.
6. Follow the prompts to complete the cancellation process.
7. Once the cancellation process is complete, you will receive a confirmation email from Malwarebytes.

Cancel Malwarebytes Subscription Using the Customer Support Portal

If you are having trouble canceling your subscription using the steps outlined above, you can contact Malwarebytes customer support. Here is how to cancel Malwarebytes subscription using the customer support portal:

1. Visit the Malwarebytes customer support portal at https://support.malwarebytes.com/hc/en-us.
2. Click on the "Submit a Request" button located at the top of the screen.
3. Select the "Billing and Payment" option from the dropdown menu.
4. Provide your subscription details, including your email address and order number.
5. Explain why you want to cancel your subscription and submit the request.
6. Wait for the customer support team to process your cancellation request.
7. Once your request has been processed, you will receive a confirmation email from Malwarebytes.

Conclusion

Cancelling your Malwarebytes subscription is a straightforward process that can be done in a few steps. If you encounter any issues during the cancellation process, you can contact Malwarebytes customer support for assistance.

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